Welcome to the website of Telmia Ltd – New Zealand’s Retail Operation Specialists.
Telmia operates out of Auckland we consult and contract to businesses, mainly retail, around New Zealand. They are small to medium sized retailers that require 3rd party support, or just a fresh set of eyes, for a period of time to help with their operation and management of the business.

In person Store Assessment:

This is a much more indepth version of the product above. It covers a number of key drivers of the business and provides you with a comprehensive report based on the observations and discussions held on site during the assessment. See our services page for more information and fixed costs.

Self Assessment: NOW FREE!

This is a quick guide to how you are doing. This will give you a heads up on what you are doing well and not so well. Contact Us and we can send you theself assessment document.

Management Systems:

Beyond this point the services can range widely from systemising profit and loss analysis to creating a recruitment folder for store managers to use in store. You may have stock control problems, Telmia can help by identifying where the problems are and putting systems into place to fix the problem including the necessary training of key personnel, as well as creating manuals as an ongoing resource. Again please see our services  page for greater detail.

Contact Us for a FREE management systems document to be emailed to you. This will provide thought starters for you and may also help you decide where you need our help and support in your operation.

New Store Openings:

New store openings are also a service which is provided by Telmia ltd. We can help create strategic plans for the new store/business, identify and set up POS systems, write operating procedures and assist with the implementation of the retail operations plan, including pricing and discounting rules.